seller refuses to cancel order.

Hi there.

I made a mistake with an order and clicked to cancel it less than five minutes after the initial order....but the seller said he could not cancel as the item had already been posted.

He was trying to say he had posted the item in less than 5 minutes from recieving the order...lol

Now i have to wait for a delivery just to send it back again...!

What a joke.

Noticed there was a lot of negative comments for the seller afterwards...items not refunded,  wrong items sent, wrong sizes ect.

Also..there is no option to talk to anyone at Ebay to say what happened, all i can do is wait to get the item then send it back...what a waste of everyones time.

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Buyers have No Rights to a Cancellation on Ebay, Bids are Binding. You can ask by sending a Cancellation Request. A Registered Business Seller will usually Cancel as they have to offer a 30 day Change of Mind Returns Policy.

 

Private Sellers do not have to Accept a Cancellation.

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