27-09-2019 3:57 PM - edited 27-09-2019 5:07 PM
Hello. I won an auction three days ago , i payed immediately. Today the seller has cancelled the order but i wasnt given any explanation i wasnt even informed . Can they just do that? I checked his feedback and it seems that isnt the first time he cancells orders .Thank you EDIT i got message from ebay that the seller cancelled due to "something wrong with my address" There is no problem with my address i bought many many things without any problem. It seems to be a dodgy seller, i can see that he uses the same excuse as a reply to other peoples negative feedback
You can not force them to sell but it is very bad ebaying.
Did they refund you/.
Leave appropriate feedback not mentioning ebay or refund.
Thank you for the reply. It says refunded and now i got a message from ebay saying that the seller cancelled due to a problem with my address. There is no problem with my address i bought many things during the last year with no issues. But on his negative feedback from other people replies the same excuse about addresses.
This is bad selling, and if they continually do this, without the buyer's consent and authorisation, they not only will pay seller fees, but get damaging defects on their account. It does not take too many defects to close a Private seller 's account down permanently.
If you receive a cancellation request citing ' buyer requests to cancel' you can decline.
If they have refunded diretly through Paypal the above penalties will be applied.
eBay do not like unhappy buyers.