refusing to accept paypal

[sinderella-2004]

Have a seller refusing to accept Paypal despite advertising they accept it on the listing. Paid via Paypal and transaction has been completed. They've got my money and my goods, all £225 worth of it.

[corred]

@sinderella-2004 

eBay UK sellers MUST accept Paypal for all but a few categories like vehicles & real estate

• If an item is not received by the last estimated eBay delivery date then the first thing you should do is contact the seller
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• If things cannot be quickly resolved then open an Item Not Received case here : http://resolutioncentre.ebay.co.uk/
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• This will allow the seller a further 8 days to resolve things
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• If still not received at the end of the 8 days go back to the case & escalate for eBay to step in
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• If the seller cannot prove delivery by online tracking you will be refunded
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• Never close a case based on a promise...once closed you cannot re-open
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• Ideally do not opt for a replacement, request a refund & then purchase again from the same or a different seller
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• If over 30 days or you mistakenly closed a case then open the same case in Paypal & escalate within 20 days - DO NOT CLOSE UNTIL RESOLVED