refund from paypal

[r0132]

DO I NEED TO SUPPLY AN EMAIL ADDRESS TO A SELLEE IN ORDER FOR HIM TO GIVE ME A REFUND FOR A FAULTY OBJECT

[pixiesen2012]

if you are out of time to complete an ebay case you will need to provide your email address,

if it is within 30 days of the estimated delivery date, you only need to use the Resolution Centre you don't need to provide your email

[red_magpie]

I'm not so familiar with PayPal's buyer protection policy as with eBay's money back guarantee. I'm not sure why you would use PayPal rather than eBay.

Anyway, in either case you open a case or file a dispute using eBay or PayPal's procedure. Provide the information that eBay or PayPal will require, and don't get involved in negotiations with the seller. You can do either, but don't file cases with each at the same time or they will be closed!

Unlike eBay, PayPal requires the buyer to pay for the return postage unless you first register for their (free) "Return shipping on us" service, see: https://www.paypal.com/uk/webapps/mpp/refunded-returns

[plpmr]

no, as it's all handled through the not as described case.