recovering from negative ffedback

[eggilein1]

When someone has given me negative feedback (albeit in my opinion without justification) how long does it take until I get back to 100%? 

[1956glyn]

Hi

You said in response that Ebay went in your favour?    What case was opened and closed in your favour?

If you as a seller have a case closed in your favour and a Buyer leaves a negative feedback then it is usually removeable if you contact Ebay CS.

[eggilein1]

Thank you for your response. I tried that but the customer services person did not agree that the case had been closed, hence she refused to remove the feedback. So I’m just going to live with it. Was just wondering if it takes 12 months for this to work its way through the system. Anyone looking at my feedback ratings will see that this is an ‘oddball’ and hopefully not hold it against me.