eBay

Hi. I purchased a new and unsued laser hair removal device but not with a box. I have tried to use the device and it keeps cutting out afer very short periods of time. I opened a return with the seller and they told me if I google the device this is an issue that happens with it and I was to close the return request as their money had been stopped. I am really not happy as I paid £50 for a product that is not fit for purpose. When purchasing it did say covered by ebay money back guarantee and I paid with pay pal. Can anyone advise me next steps? Thanks a lot. ... View more

Hi, each time I try and leave feedback to my buyers I get this error message each time.    #We ran into a problem saving your feedback. Please close the page and try again#   I  close the page try again same error, so I sign out then back in again, same error.   any help apprecitated.   Thanks     ... View more

Hi, on certain items, i am only given the option of 'new' condition.  my items are used, any ideas on how manually change these? ... View more

I had a communication with a seller that ended being rude, abusive and defamatory. I reported the seller and hopefully there will be some action taken but what more can I do? According to eBay policy this isn't allowed. How will I know action has been taken against this seller? ... View more

Hello - someone who was bidding on one of my items has sent me abusive messages accusing me of bidding on my own items in order to drive up the bidding. This simply isn't true, I listed the item for 99p and let the market forces do their work. The person accused me of being greedy and abusing the system and said they were reporting me to eBay. How do I report this person as they werent the actual buyer of the item so I cant link them to one of my sold items? But I think this should be stopped. This person has only been a member since Jan but could really upset someone. Many Thanks ... View more

Hi a buyer contacted me for a refund and return  because the item he purchased arrived smashed (not I hasten to add anything to do with how it was packed).  I gave the buyer a  full and immediate refund no problem and asked him to keep the item. Sadly I pressed the wrong button and accepted a return and now I am being asked by eBay to purchase a label for the return otherwise I believe I may be in breach of the return policy.    Can I cancel that return label somehow?    Many thanks. ... View more

Ebay has changed the ui to the detriment of a quick and comprehensive search of a whole category. For example one could look for all items in the business catogory that are ending soonest. Now you have to search for specific items and therefore will miss seeing obsqure items that you would buy.  Any one else found this as a problem? ... View more

I am due to send an item back for false description. I have printed the relevant postage labels, however the seller is no longer active. How can I be sure that after I return the item I will actually get a refund and not ignored? Thanks ... View more

Hi all, Just a casual thought as I was listing items.  I always leave feedback whether buying or selling, and I noticed that I have left over 15,000 feedback ratings, and received around 5,000 less in return.  That is an astonishing figure.  As sellers strive for positive feedback, it's a little unfair that those presumably successful transactions have no record. Would anyone think it viable for eBay to automatically leave feedback to acknowledge those sales after the 90 day period is up? In my case it's a figure that could almost double my current rating. It's not a complaint, just an observation. Stay safe everyone, Chris ... View more

I have had a question posted by a watcher on a current bid. When I go on my ebay to find the message and hit reply the browser returns to the default my ebay page and I cannot type a reply. I am using Samsung internet on my Android phone. What can I do? Ebay help is pretty useless and there is no contact. ... View more

Hi, How do I access past listings on my site which are past the 30 day available? Thank you. ... View more