How do I cancel a return postage label?

[iamayummymummy1968]

Hi a buyer contacted me for a refund and return  because the item he purchased arrived smashed (not I hasten to add anything to do with how it was packed).  I gave the buyer a  full and immediate refund no problem and asked him to keep the item. Sadly I pressed the wrong button and accepted a return and now I am being asked by eBay to purchase a label for the return otherwise I believe I may be in breach of the return policy. 

Can I cancel that return label somehow? 

Many thanks.

[**peaseblossom** · Accepted solution]

Ask the buyer to close the case at their end.   If the label is not used you will not be charged.

[iamayummymummy1968 · Accepted solution]

Thank you so much. I will ask the buyer to do this. Thanks hun x