eBay

Hi There,I ordered an item paying £599 for 2 side leather side tables.the item has arrived from India, which is very different from the picture shown and poor quality.   I even ended paying £144 customers for that item.   it's a large item and needs to to returned. can it be sent back with me having to pay more and a guarantee of refund in full.  Kindly help as it's a big amount.   Regards, saveena  ... View more

I, for one, am fed up with misleading sales tactics being used on E-Bay.  if an item is priced at say, £1.65, and you click on colour, and it suddenly jumps up in price to £9.65 this is misleading and also breaks the trading standards law of this country. This must be stopped by E-Bay ASAP? ... View more

So I bought an item in April and there turned out to be issues with it, it was a iPhone and the seller sent it to me in a different box that doesn't match that phone, it looks like a fake box. So I contacted eBay and told them and they opened a case , the seller had to provide me a return label through eBay that I could use to return the phone and then get my refund. The seller never provided me with a proper label and eBay told me don't do anything and just wait , if the seller does not cooperate I will get my refund. So the case was closed in my favour on the 3rd of may and I was told I would get my refund soon. It's now 3rd of July and I still haven't got it. I have been on the phone with eBay many many times ( 99% of the time someone in Philippines who doesn't help me at all ) they say the refund was issued on 26th May but I have not got any refund. Every time I call them they say " I will get the back office to manually process your refund , wait 5 to 7 days" I've been told that many many times and still no refund. Every time I call they are inexperienced and unprofessional and cannot help me . What can I do? I need someone to help me with this. Do I need to get legal help ?? Crazy. If anyone has any advice I would appreciate it. Thank you.  ... View more

Ebay have told me there is a problem with a seller. The seller provided me with everything I requested and gave me excellent service. Ebays procedures prevent me from giving this positive feedback. I have had this several times and its annoying. ... View more

Hi in my personal info it says I live in China but I can't change it to UK as "not permitted at this time"? Anybody can help as want to sell something. My account got hacked couple of years ago. ... View more

I bid on item and paid for it via paypal. 5 minutes later realised I had made a mistake and bid and paid for the wrong item.  These 2 items were in my watch list with similar wording. Tried to retract it but seller says it had been posted. I cancelled transaction more than an hour before seller had created the label for postage. Should I have been able to cancel ? ... View more

i am looking to list an item on ebay, however when i go to post the item i get this message.   even though i have not sold any items previously on ebay i just listed a couple and took them down and my monthly limit has not been reached. Can anyone help?   ... View more

I want to return an item but it says return is closed ... View more

I bought and paid for an item on e-bay.I asked the seller if he wanted cash on collection? He replied its already sold????? ... View more

Today with almost all of my shop free listing allowance unused why am i getting charged 18p on each one? ... View more

I was informed today that my business account was put on hold because I needed to verify information - Fair enough. However I cannot move forward because I don`t have a company registration number. When I registered as a business account I didn`t have the option to say I was a sole trader, So I had to put in partnership instead however when I look at my entity it says I`m a sole trader - I wish Ebay would do things more simpler..   I am really stressing and worried about this because I have been on chat numerous times and they keep telling me you can`t go back to a private account because you sold things, you`re on managed payments etc. I haven`t got the edit option because well it`s gone and it started processing. So now I have to wait until Ebay reviews and lets me back as a private account which I don`t even know if they will.   I`ve got funds on hold and bills to pay and this is just inconvient right now and I don`t know what to do or how to solve it. Ebay isnt making it any easier for me especially when you`re on chat and they the assistant just vanishes on you.   I wanted to go onto a Business account because well I`m a business, It`s law and because I wanted to use a few of their aspects like promotions, I thought you could use promotions on auctions turns out it`s just fixed price and the listings, I thought you would get more listings apparently not.   Has anyone else had a experience like this because right now I feel at a lost and I dunno what to do. I`ve got funds on hold, people waiting for stuff to be shipped out but I can`t because the funds arent processing.   Just very very stressed and wished I stayed as a private account. ... View more

Hi Guy's & Girls, Why I'm I paying VAT went the goods sold are second-hand & have never paid vat before ? ... View more