eBay

I have purchased items for my vase collection and some are of similar size, but when I look at buying more, I see some sellers are trying to charge double for the same size, weight service, I've had a previous tracked parcel from Ireland that was cheaper than these. Why are they charging so much, or is it just to add to their profit? ... View more

how do i remove all contact telephone numbers from my e-bay account ... View more

Hi just had a email saying one of my parcel I've posted to my customer as had 3 failed delivery attempts and saying the courier are posting back to me where do I stand ?   ... View more

How so i cobtact ebay re a fraudelent purchase on my account. Just keep getting automated chat abd telkibg me to change password. Fot that response 5 times. The purchase was £50 and for sonethong i woyld bever buy. A chinese chess set in xgibese writing  ... View more

some sellers selling fake covid vaccination card for travel ... View more

My account is under restrictions yet fees are paid and balance is zero! When will the restrictions be lifted  ... View more

After over a decade using eBay I was sold an item that's not authentic and have been frustrated by its protracted and misleading "customer support" and "money back guaranteed" therefore I wish to close my account. However the site clearly has made it impossible to do it. Everytime I click close my account it gives a message saying it's not possible to close my account at this time because there are "subscriptions" in my account. Then it tells me to follow instructions that are not coherent with what's available. For example when I go to "subscriptions" it tells me I have "no subscription". Anyone here knows how to circumvent this without even trying to speak with their non-existent "customer support" as they all just give the run around of a good bluff and proverbial ride. I just want to get out of this place as soon as I can!!! ... View more

Hi, I bought an ice box that was posted wrapped in plastic without a box. Unfortunately  it arrived badly broken, the corner caved in.  I cant add photos because it says file size is too large . Does anyone know how to fix it? ... View more

i would like to get limit increase ... View more

Hi. I have recently had an issue with recieving a refund from a seller. The item was faulty. I returned the item, as requested by the seller, and she said i would be reimbursed. The item has been delivered back to the seller but I have received no refund. I have opened a case via resolution centre. Ebay have found the case to be in my favour (30 June) but I still have no refund to my bank account. I have tried to contact ebay customer services but am going round in circles and can't seem to be able to talk to anyone!  Please can somebody help???  Thanks in anticipation   ... View more

Hi,   I have a shop with around 1600 items for sale, across the UK and Globally.    Since the changes to the VAT in Ebay i have a question that Ebay C.S havent really answered.    I sold https://www.ebay.co.uk/itm/233398352344 to someone in Germany. UK selling price is £398 including 20% VAT so £331.67 Net of VAT. When looking for postage to Europe i have advised that this will cost £40. This is using Parcel2go as a guide. This price will never include VAT as they know the quote is for non UK.    Ebay have deducted VAT from the postage as well as the item so the postage amount the buyer has paid is £33.33. Now i know this is only £6.67. But how can ebay treat the item VAT differently than the Postage VAT. You get the option to advise that the item includes 20% UK VAT but not the postage amount.   Other than going through all the listings and adding 20% to the EU postage costs, headache.   Do customers in non UK countries see the Net amount or the Gross amount for postage and the item ? ... View more

Hi,   I purchased an item (174128180343) as a guest because I forgot my username etc, and it seems you have had it next to impossible for me to get a refund. When I press view order details, (as detailed within your drop down help page) it asks me to enter my account details although I purchased as a guest. I now understand why I stay away from ebay and i most definitely won't use this site ever again.   Please tell me in simple terms how to get a refund as a guest.  Your go to answer seems to state press view order details, which does not help.....   Regards ... View more

Hi, I recently ordered some work boots and paid for them, ebay cancelled the sale and told me to reclaim my money, I put in my claim and bought some different boots which I desperately needed, the boots which ebay cancelled then turned up as well as the other pair I ordered to replace the ones ebay cancelled. Can I now claim money back from ebay for the boots they cancelled and I've ended up with.  ... View more

I have been recently receiving items that I have not ordered or paid for. It has been my address but different names for the buyer. How is this happening. How do I contact the sellers to get it back to them   ... View more