eBay

Please help, Ebay is fecking useless and I keep getting sent round in circles  ... View more

Has anyone else been asked to update bank account details sort code and account number, just checking this request is genuine as can't be too careful. ... View more

Hi,   I have two accounts: Main with 463 positive feedback and 100% 2nd with 5 positive feedback and 2 negative 83.3%.   Both of the accounts have 0 selling allowance.     24/06/20 It looks like your fosfor_man account is associated with another account, hamsterfanta-67, which is currently restricted on eBay. As a result, we’ve restricted the fosfor_man account until you can resolve our concerns.     27/07/20 How to get back on track - Respond promptly to requests from buyers - Resolve any requests or cases in the Resolution Centre as soon as possible     24/08/20 Hi,   I talked to a member of the ebay team on a phone I was told about this e-mail.   I would like to say that all of the cases have been resolved on this account and that I would like to start using it again.   All of the cases that have led to the restrictions on this account were caused by confusion over payments. To explain this I have attached a picture from this account - sold items On the items that appear in the attachment it says that I received money via paypal. That is not true, the money never appeared on my paypal balance. After I sold each item I would receive a message saying that I will receive money on a certain date. That never happened. Here is a message which I send to: Tomco97 on 1st of April 2020   "I am confused on wherever you paid for the wheel already. I am getting couple of messages from eBay. "It looks like the buyer has not paid for this item yet. You should wait until you receive payment before dispatching this order." Your funds will be available on: 11/04/2020*." "Information about your funds is temporarily unavailable. Please come back later." Also the call centre is closed, and I can't get any advice on that." I am confused as I got a 2nd account which I have been using for years without any issue.    With regards, Kacper   08/06/21 Due to not meeting eBays selling performance standard, purely as a business decision, we have decided to part ways with this account and its ability to sell on the site since 01/20th and was communicated to you via email. I know this may not have been the answer that you were hoping for, but this decision is final and cannot be appealed anymore.   Furthermore, to add more to the confusion the guy from ebay customer service said that everything was resolved and that there are no more issues with the account.      Today when I tried to contact ebay, they only copy and paste formulas without actually willing to help me.   Who can help me?  ... View more

Hi! Can anybody help me please??    I've somehow stopped getting emails through from anything ebay related! Literally nothing comes up in the search bar when I search ebay. I've checked the email address is correct several times and it is. It's driving me mad! ... View more

Hi everyone,   I have this ebay account for years. I used it for buying, never sold anything via ebay. I wanted to list and sell a few items today and I can not list anything. Ebay tells me that my selling/listing limit is 0 and I can increase the limit by having a 45 days of positive sales. But how can I have a 45 days of positive sales if my sales/listings limit is 0 and I can't list anything for sale? ... View more

Can I ask sellers if they are willing to donate to a children's youth club or is this against the rules ... View more

Hello,    I'm new to selling here, although I've bought a few things, I'm having issues listing items. I can proceed all the way to the screen that sends a text or calls my phone. The number is correct, it's the same number eBay verified, but I never receive a text or call, it just keeps saying to check everything is correct. What am I missing here? Many thanks. ... View more

A buyer of a carriage clock in Portugal has accused me of deliberately placing a 3 inch spider in the box that I packaged the clock in which fell on his wifes lap, she has a spider phobia according to him. He has sent numerous emails accusing me of hienous and wilful crimes before finally telling me about the spider on email 6. I reported this buyer to EBAY. The buyer then requested a return of the carriage clock which he says is defective, just to close off this distruptive buyer I agreed a return. I have suggested he purchases the returns label and I will re-imburse him ( I do not know Portugese Couriers, the size or weight of the package or where he lives) he has refused this suggestion. No reason given, I have spoken to EBAY several times trying to resolve the situation but EBAY state they cannot ask him to purchase the label as its against their rules. EBAY now state that if the case is not resolved in 5 days they will refund him and he does not have to give me the clock back which is nearly £200. I have agreed everything concerning the return request but I cannot get anything done. EBAY are not helpful and the buyer who I believe is deceitful and definately not all there. What can I do to get the buyer to organise the return label at my cost for a ful refund upon receipt of the clock. Help I'm at my wits end  ... View more

 How can you cancel an  item sold as the buyer requested.  ... View more