eBay

Hello i sold a hoverboard before 2 days i send it and it was in perfect condition but when it was shipped it broke down. The buyer asks me for a refund but is not my fault the buyer wants me to do something which is unbelievable it want me to sell it to her for £40 and the original price was 90 its clearly not my fault what should i do ? ... View more

6 months ago I sold a clock , shipped it on UPS. It was damaged. I refunded the buyer, told her to keep the clock. I opened a damage claim to UPS.  They paid the claim to Ebay not me.  I contacted customerhelp and explained that UPS sent the refund to Ebay instead of me and requested Ebay to issue a refund to me.  So far  all I get are polite answers with promises to look into it but no results.   This has gone on for 6 months. What do I do to get the money that UPS sent wrongly to Ebay.  ... View more

Hi all, I need to close the return process after I've received another item and sent the wrong one back (using the return label). In other words, the seller doesn't need to refund me, but they can't close the case. How do I do that? Many thanks, Vanja ... View more

Hi I need to return an item but i can't print the label as I dont have a paypal account. Ebay says I can use a returns code, on the print label screen on the right side it says   Order number xxxxxxxxxxxxx Returns ID xxxxxxxxxxxx Request amount £x.xx etc etc Is this returns ID what I am looking for? do I then need to get the sellers address from them? This is ridiculous that ebay lets you use a card now for payments but forces you to use paypal for returns. You've essentially just cheated me out of being able to return an item ebay ... View more

Hi, how can I change duration of a listing please? Thank you  ... View more

Ia anyone on here able to actually contact Ebay staff? I have an issue that is really driving me crazy. I am left handed if I search, for instance, for left handed golf clubs, what is the point of Ebay showing me an endless list of right handed ones and the few left handed ones interspersed with the others.   Do they actually think for one second that I will suddenly change my mind and buy a righthanded set? And hey presto I can play righthanded! Please stop it!! ... View more

I'm trying to get eBay to step in to get my refund after sending what I bought back and paying for postage  seller won't refund me unless I give positive feedback but can't find where I can get eBay to step in  on android phone  Can anyone help? ... View more

my selling account is on hold because I apparently owe eBay fees. But when I check, the amount I owe is £0.00 how can this be as I'm up to date with payments. ... View more

hi im pulling my hair out trying to contact ebay as theres no easy email address to email them. my question is how do i email them its regarding no notification when my item sold or that payment was made resulting in the buying having to wait weeks as i didnt know item had been sold. i have checked my account and all boxes are ticked for notifications   ... View more

Does anyone know how to contact this company directly please. I received 3 faulty items from them, 1 damaged headboard & 2 damaged foot boards which they agreed to collect as it's going to cost me to dispose of them but surprise surprise the collection didn't happen & they are now ignoring my emails. Any information would be much appreciated. The fact the items were faulty & the customer service is shocking I would highly recommend not ordering from this company! ... View more

I've tried Many times to change my Nectar points into eBay vouchers but get the following message. We had trouble connecting to Nectar. Please try again later any advice would be appreciated. ... View more