promoted listing fees

[ericbrookes]

can anyone help me with why i was charged these fees? or an email address or way to contact ebay so i can ask them  please 

[tressygirl]

Have you somewhere inadvertently clicked on Promote on those items?  This triggers a fee for the item to have a better listing advertising space.

To see a breakdown of where these were applied go to Account tab  >>  Seller Account >>  Invoices.

If there is still a query,  contact eBay CS from the Help & Contact tab above,  scroll around for Live Chat as lines are down due to Covid.  Lines open on weekdays,  between 8 a.m. and 10 pm 

[ericbrookes]

thank you , i remember listing an item i cant remember which one and ebay said they would take a fee if it sold (which i dont think it did)
, i wonder why they dont give more detail on the fees on the invoice

[tressygirl]

They do, you can get a complete breakdpwn by going to Account tab >> Seller Account >> Invoices, or I use a link further down that page .... All Selling Activity, that gives a complete show of any promos offered, any extras listing upgrades you've paid. Use a laptop / PC / browser bit not IE and not that useless ebay app to manage this. @ericbrookes