One thing that I have trouble with is the number of buyers here who - reportedly - have had items tracked and delivered and not to them.
We understand that Royal Mail uses GPS tracking to show where the item was delivered.
One option - which must be rare, surely, is a corrupt member of delivery staff who scans the item at the doorstep and pockets the item. I doubt that items are x-rayed in the delivery office so this must be pretty random.
Another option is a straightforward mistake where an item is scanned and delivered to the wrong door. But what would happen? If someone gets mail for someone else why would they bother to keep it? The contents would - usually - be random. If it was correctly addressed then I - and probably most - would put it back in the post or catch the delivery post person later. Or if local simply take it to the correct address. Part of the problem seems to be that there is little or no communication when you complain to Royal Mail. In the old days you might visit the local delivery office for example. Citing data protection no doubt these days RM would refuse to say to what address it had been delivered.
When mail is initially undelivered then it is sent to Belfast to be investigated whereas in the past the local knowledge of the delivery office would come into play.
@rgm-triumph
