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paypal commission retained from refunds

How do Paypal justify retaining their commission on refunds without a maximum. It cannot be ralated to cost, it is just profiteering. A refund of £100 will cost you £3.40 and with returns and hence refunds on the up, this cannot be right. Surely a maximum of 50p would be fair.

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they processed the payment and the refund

 

 

they provided the service so they should be paid.

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