none payment for a sale

[sweetbrown106102012]

Ihad a ebayer buy my item but they havent paid up.ihave gone through the system and reported the incedent.i now have a £37 bill but no money from the buyer.anyone hellp with this problem.many thnx 

[john1297576]

What do you mean "You have reported the incident". That will not get your selling fee back, and ebay will do nothing.

In addition to opening an Unpaid Case, you should add the buyer to your Blocked Bidders List and also set your Buyer Requirements to block members with 2 or more Unpaid Strikes.

The Unpaid Case will only recover the Selling Fee, the listing fee is payable sold or unsold.