none payment for a sale

[sweetbrown106102012]

Ihad a ebayer buy my item but they havent paid up.ihave gone through the system and reported the incedent.i now have a £37 bill but no money from the buyer.anyone hellp with this problem.many thnx 

[ruby*tuesday]

You have 32 days to Open an Unpaid Item Case in the Resolution Centre. Have you done that to let Ebay know you weren't Paid?  Close the Case after 4 days. Your Selling Fees will be Refunded. The Non Paying Buyer will receive a Strike on their Account. 2 of those and they will find it difficult to Buy on here as Sellers can Block Non Payers who have 2 or more Strikes.