my refund.

[0121-ian10]

l purchased an item that when it came was totally different from what ld ordered l let the seller know l wasnt happy and had returned with proof of postage l could not print off postage label as l dont have a printer its not showing that l have returned it its just saying print off postage label the seller knows full well hes had it back cant get anyone at ebay by phone and cant get on to live chat any advice please.

[redwick1]

It is all automated

If you paid the return yourself then you have to put the tracking on the the return

That may be difficult and you may have to contact ebay by Live Chat as when a return label is sent

the tracking for that return is on the listing. It may be difficult to add to the return

You really needed to use the label and should have asked a friend relative or neighbour to print it for you

If you did not send it back tracked or with the 16 digit code off the Post office receipt then you will lose any dispute

Live chat at the top of the page under Help and contact then scroll to the bottom of the page to see if it is there

They open at 8 am on a weekday