left feedback for the wrong item/seller

[nikkipembs]

hi,

we recently bought two identical boxes of pencils from different sellers and unfortunately left feedback for the second purchase rather than the first item bought. The second box of pencils hasnt yet arrived (advised due date 3rd - 4th of october, so still time for it to turn up tomorrow).

Can we cancel the wrong feedback, and would this mistake have an adverse effect in the event that the second purchase doesnt in fact turn up??

Any advice would be most appreciated,

Best, nik

[tressygirl · Accepted solution]

Once positive feedback is left,  it cannot be changed.

However,  should there be a problem with the item when you receive it,  do not worry,  for if you need to claim for any refund for an itym not as descirbed / not delivered,   that feedback is not taken into account.

[nikkipembs · Accepted solution]

hi, thankyou for replying. i've contacted the seller and he said he thought it arrived a bit quick! so hopefully it will arrive as planned tomorrow and it wont be an issue 🙂
Thanks again, best, nik