item not received

[lellypoos]

Hi

How long does a buyer have to let you know that they haven't received their item ? I have just had someone contact me about this and I had posted it on the 1st May ! 

[john1297576]

As they have up to 180 days to open a Not Received Case with Paypal, then the answer is 180 days.

Tell them to open a case. Unless you can prove delivery by tracked means you will end up refunding.