how to contact e-bay to register complaint

[potinshed]

I have just received a message stating I was trying to make transactions outside e-bay & it detailed 2 supposed mesages 1 from the buyer to me, & my reply.

******************

What activity didn't follow the policy

BUYER: will you send us a payment connection via paypal ?
SELLER: however you can find me through Facebook / Instagram on thelasercabin if that?s easier for you?

****************

1) I have not sold in over 12 mths and JUST sold some items in last days.  All transactions have gove through e-bay , & they have paid me my monies due

2) I still have several items that e-bay have relisted automatically,

3) 1 item sold today, the buyer has messaging it was bought in error, can she cancell ?

4) I have made via e-bay system,  a 2nd chance offer to the next bidder down

  The detailed corrispondence is not mine .  how do #I contact e-bay to have the message from thier tracking centre removed ?

the system seems to be designed to stop inbound communication !!

[potinshed]

Thanks again for update.

No I did not open the non payment 1st as the lady e-mailed me to inform.  I could see nothing in the instructions telling me to do so.

If the 1st offer person accepts can i sell it to them ?  and how ?

Thanks again 

[redwick1]

Did you cancel?. You have to deal with the first sale before offering to a second bidder. If you dont sort it out then you will be left with the fees.