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holding my money
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17-12-2020 4:32 PM
I have spent hour sgoing round in circles trying to find out why you are holding my money tor two items i have sold IT 254787550393 and IT254795349842, please can you advice whats going on, next step is citizens advice as I am at my wits end
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17-12-2020
4:57 PM
None of us are holding your money we are members like you. The money is quite safe and it is held for security for up to 21 days. The money will be released earlier if when you desptached the item you put the tracking into the case summary and it now shows delivery. For the amounts in question you should have used at least signed for or Special Delivery.
You are of course welcome to contact Citizens Advice but if they know the system they will simply advise patience. The sale on 30th November will be paid out soon if not already and on the 8th December more quickly if you add tracking if not done
It is unwise to use eBay if you need money urgently for day-to-day expenses.
Please read the detailed advice from @pixiesen2012
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