ebay payments

hi peeps

 

my ebay account is linked to a paypal mastercard

that is registered to my business 

is there a issue between ebay and paypal 

 

i sold an item on ebay 

my customer paid with paypal on march 11th

my customer told me that the money had gone from his account

but ebay held onto the money for over two weeks 

saying that it would clear by april 1st

 

so paypal paying into a paypal account 

and its held back by ebay

 

someone advise please 

because i am totally confused now

 

in the end i canceled

Accepted Solutions (1)

Accepted Solutions (1)

tobiasd4
Experienced Mentor

Not a good start to cancel sold item.

All new sellers are suject to paypal 21 day hold on funds.

Payment holds on your sold items | eBay

Answers (1)

Answers (1)

cancelling was a very silly thing to do

 

New and returning sellers are subject to a hold on the payments but the payment goes directly to your paypal account and shows as held/pending.


https://www.paypal.com/uk/webapps/mpp/security/ebay-payments-learn-more

 

https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold/pending-payments?id=4...

 

Log into your paypal account.


You may have to claim the payment


or confirm your email address.

 

If the payment isn't showing in paypal and the email address that was used for ebay is different to the one you use for paypal you will need to add the ebay email address to your 'profile' in paypal.

 

 

linking for buying isn't the same as for being paid

 

 

when you sell the money goes to the email address that auto filled the payment field when you created the listing,

 

 

if you use a different email address for paypal you have to change it when creating the listing

 

 

 

click on 'sell similar' to see what email address is in the payment field

 

 

then if it is an email account you can still use, log into your paypal account and add it to your profile,

 

 

you will need to confirm the email address and the money will appear


if you use tracking the funds will be released about three days after the tracking shows as delivered, if you don't use tracking and the buyer leaves feedback it will be released about 4 days after the estimated delivery date,


if you don't use tracking and the buyer doesn't leave feedback, you will have to wait 21 days.

Ask a question