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eBay Complaints Process

atomic_bits
Contributor

‎15-06-2021 9:19 AM

Morning all,

 

Just a quick one. I've had a number of challenges with eBay customer support over the past month, a total of 6 points that I've just reached the end of my tether with. after 30+ messages with eBay chat the only complaints process they could provide was to write to a Dublin address which seems very archaic but hey ho.

 

I've sent my letter tracked postage and and yesterday delivery was attempted but failed as "no one was in".

 

Of course I'm going to give it this week and review but is anyone aware of any other ways to complain to eBay beacuse I'm doing everything I can not to explode (I'm very rational and composed but eBay are testing me).

 

Any help appreciated.

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plpmr
Experienced Mentor
‎15-06-2021 9:34 AM

factually eBay don't have a complaints dept'/process.

 

you could try writing to the address they have in the user agreement we all signed up to.

Comments (2)
Comments (2)
atomic_bits
Contributor
‎15-06-2021 9:37 AM
That's interesting, I was provided the address below by eBay customer support and their Facebook team.
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atomic_bits
Contributor
‎15-06-2021 9:37 AM
That's interesting, I was provided the address below by eBay customer support and their Facebook team. eBay seem so difficult to deal with. eBay Complaints Dept Attn: (relevant dept) PO Box 9473, Dublin 15, Ireland
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