we all know that ebay deliberately make it almost impossible to contact them other than by phone.
they are failing in thier legal obligations by not providing email customer service
i am fed up of getting sent around in circles by useless faq,s that dont answer anything.
HOW DO I FIND THE INTERNAL MESSAGING SYSTEM., on previous attempts it has taken me 30 mins of going around in circles before i was offered the message system,
when i want to contact ebay it is for a specific question that no faq,s could answer
thier system is designed to stop users contacting them,
THIS IS SIMPLY NOT GOOD ENOUGH
looking at thier intended changes next year, forcing users to use managed payments and the change of payment system provider back to an ebay owned site and getting rid of paypal so they can charge more fees.
A CHANGE THAT WILL ANNOY AND POSSIBLY LOSE thousands of users, including myself is the intention to charge a fee for cash on collection items,
how can they charge for a service that they are not providing, they will already have the normal fees so why should they charge extra for not providing the payment service.
several rants but the message is that ebay are failing to provide acceptable customer service.
