07-06-2021 4:43 PM
An item didn't arrive, seller very reasonable and replaced it. Everyone happy, but he asked me to close the
request with ebay, ( I didn't know I had made one, I thought it was between the seller and I).
My question is: How do I do this? I have noted the request id number down.
To close a case on eBay, find the case in the Resolution Centre, there is a link at the bottom of most pages, or here:
https://resolutioncentre.ebay.co.uk/
Scroll down to the bottom of the page, find your case, and click ‘Take action’ and from the dropdown menu choose ‘Close the case’.