change from private to business account

I want to change from private to business account but not open a shop
Is it possible to do this (and is the customer service for sellers always so bad? I can't get any response from online or phone line help desk? )
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No you don't have to have a Shop. Just go to Help and Contact at the top of the Page and Enter "Upgrade My Account." 

 

 You can ask advice on the Business Seller Board. See Discussion Boards - Selling On Ebay.

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