01-07-2015 9:50 AM
I bought and paid for some dance sneakers/trainers on ebay that were supposed to be a size 6 but clearly upon opening looked liked kids shoes and they are in fact a 4. Ebay do not want to know as the seller posted a pic of a label inside the tongue that says size 6. I was onto Ebay yesterday, passed around and told they were putting me through to paypal for a full refund as they were not fit for purpose, it rang once and I was disconnected. Today I tried again, got through to one person, she put me through to escallation dept, he is like a record saying the label says 6.... All the seller had offered was £2 refund on the postage but they are not fit for purpose, it's not about the postage it's the fact I cannot use the shoes. What can I do?