Wrong case opened

[shaanekam1]

Hi By mistake I opened a return request but I had to open a request regarding my item because my seller told me to get a refund because someone hacked his account. I can’t understand what to do now. Thanks

[profgaz]

Use Help & Contact to phone eBay and explain your problem to them.

They can change the case to a Not received case for you.

If the seller doesn't refund, you can ask eBay to step in on the 9th day.