16-02-2021 3:15 PM
No need for 'to and fro' messages, have you opened a formal 'Not as described' eBay case within 30 days from delivery which the seller cannot ignore ? ... Seller (or eBay) will supply a prepaid return label ... follow instructions carefully, escalate to eBay when allowed (usually on 4th. day) and continue to completion for a full refund ...see >>
https://resolutioncentre.ebay.co.uk/
https://pages.ebay.co.uk/ebay-money-back-guarantee/index.html