Why I was charged

[maniekuk2]

Why was I charged for the return of the parcel? I returned the wires to Nextbase because the terminals to connect the wires were of different sizes and it was impossible to use. at the return, I included an explanation and a photo. Thanks for help

[fargvs]

If you had opened a formal eBay 'Item not as described' case within 30 days from item delivery date ?   ... a UK Seller  issues a prepaid addressed return label through the open case ...  enter the tracking details ,  escalate to eBay on 4th. day and continue to completion for a refund >

https://resolutioncentre.ebay.co.uk/ 

https://pages.ebay.co.uk/ebay-money-back-guarantee/

[*vyolla*]

If an item isn't as described, you need to return the item via eBay and you'll get a pre-paid returns label.

If it's a change of mind return or you return the item to the seller outside of eBay's returns system, you pay for the return.