What do I do now ???

Purchased some shoes and when I asked when I could expect deliver seller said they had forgotten to post them. Promised they would be posted 1st the next morning. They never arrived. They came a couple old days later.

Opened a case and it is still open, these shoes were not as described and I have informed seller who said I would get a refund when she has the shoes back.

 

i really do not know what the next step is now, Any help would be appreciated.

Accepted Solutions (1)

Accepted Solutions (1)

@susiemoon777

 

You need to close the not received case & open a not as described case........this is the only time where eBay allows two cases for one transaction

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