Warranty issues

[robertson7887]

Hi

i bought an item from a seller (a company) on eBay , it has a 12 month warranty and has developed a fault . The company won't answer their phone or ring me back after a voicemail message and neither will they respond to emails through eBay messages ,  I can't find anywhere I can raise this with eBay either ? A little help please 

[ruby*tuesday · Accepted solution]

You will have to keep trying to Contact the Seller as Warranties are nothing to do with Ebay or PayPal. If a Registered UK Business Seller you can seek help from Citizens Advice.

[robertson7887 · Accepted solution]

Thanks

I think the warranty is not worth anything as the seller will not respond.

Wish I could change my feedback , I notice others have said the same about the sellers lack of response

Thanks for your help

Sent from my iPhone