Warning of fraudsters

Good morning. have a problem with a buyer. She bought clothes from me in February and now she wants her money back. And because I am a private seller, I no longer have the receipt from Postoffice. So I don't know the shipping number anymore.

She set up an open case because it was unauthorized payment, but it wasn't. I have your address.

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plpmr
Experienced Mentor

Under managed payments to defeat this claim toy are required to prove delivery to the address given to you on the payment notification.

 

Otherwise you will have to refund all they paid and if you challenge the claim and lose you also pay a fee of c£16.

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