Want exchange rather than refund

[bmc_1974]

I returned an item. The company received it back but rather than refund they are issuing me an exchange. How do we do this on the ebay site as its asking for refund.

[john1297576 · Accepted solution]

You should go for a refund. Have you opened a Not As Described Case?

While the case allows for a replacement, if there is anything wrong with the replacement, then you are stuck. You only get one case per purchase and you will have used it, so nothing further you would be able to do.

Far better to get a refund and buy again.