08-07-2018 9:54 PM
Hello,
I'm quite new to eBay and I'm only a small seller but in the past 2 weeks I've not been able to make any sense of my watcher/views count.
I relist items because they haven't sold, presumably due to very low views, I drop the price, and yet I've got items on now that are showing 0 views and no watchers, 0 views but 2 watchers etc etc. I sell mainly vinyl records and had a reasonable number of sales to watchers over the past 3 months, now, all is chaos.
Anyone got any comments please.
Thanks
• There are a number of issues regularly being raised on the messageboards at the moment ....so here is a brief summary & what to do.....
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• APP ISSUES
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• Purchase History being shown in full.......eBay are aware & this will probably require the next update to fix
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• Payment problems with Paypal requiring a connection even though connected to the Internet .......this is a long standing issue which happens occasionally.........log into eBay with a web browser & use the Pay Now link which will allow you to pay
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• Messages being sent to the sender not the intended recipient - log into eBay with a web browser & use the messaging option from there
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• General Issues
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• View Counter not working - eBay are aware and are working on a solution but this is only cosmetic as items are still being viewed & watched - The counter means nothing.....items are still visible & being viewed & itr does not affect the chances of an item seling
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• Business Seller Returns Policy Requirement For Auctions - Not clear at this time if this is now a requirement in closing a loophole or a bug