Unpaid item

[sweetsutty]

I sold an item a week ago. The buyer agreed to pick up item this Saturday and pay on collection. He never arrived. I cannot get hold of the buyer with no resonse to several messages. Is it reasonable to cancel the sale (I have other interested parties)??

Thanks

[*vyolla*]

You need to go through the unpaid item dispute process to get an eBay final value fee credit.

Read all about it and open one here:

http://pages.ebay.co.uk/help/sell/unpaid-items.html

The non-payer will get a strike against their account, and sellers can set their Buyer Requirements to block bidders with 2 or more strikes.

They also won't be able to leave feedback for the transaction, which is always a bonus when they turn out to be flakey.

Add any non-payer to your Blocked Bidders List. You don't want them coming back:

http://offer.ebay.co.uk/ws/eBayISAPI.dll?BidderBlockLogin