UK seller is actually based in China

[metro1100]

There are far too many seller purporting to be based in the UK but are actually from China. This is infuritating, especially if you have applied a filter to display only sellers in the UK. At these current times, shipping from China will take 4 weeks minimum. Ebay should make an effort to stop the abuse of this practice from China.

[plpmr · Accepted solution]

looking at the neg you left - this seller is clearly stating they and the item are located in UK.

This is against eBay policy and you can report them.

Also, if items are purchased and then being sent from outside EU a buyer could be hit with import duty.

Their feedback is dreadful and hopefully they will be restricted and if every one left the feedback as you did it would help put a stop to it.

Trading standards might be interested.

[metro1100 · Accepted solution]

Thanks

[corred]

@metro1100 

• You cannot search for sellers located in the UK......you can only search based on where the item is listed as being located...
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• With overseas registered sellers this is quite possible as many have UK warehousing or distribution points....
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• Business sellers must display their registration details at the bottom of each listing......
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• Where an item is being sold by an overseas registered business seller then ALWAYS CHECK THE DELIVERY ESTIMATE (this is actually true even with UK registered sellers as an increasing number drop ship from overseas locations) .....if more than 5 days then there is a pretty good chance it is being shipped from overseas
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• The only issue is where a seller misrepresents the location of an item......which may in some cases result in import charges/duty & VAT being charged.......in that case you can report it to eBay......the other possibility is an item being delivered after the specified delivery window.....in these cases you must open a not received case immediately......escalate after 8 days & if not delivered you will be refunded. You may end up with the item for free in this case as if delivered after refund it is unlikely the overseas seller will want to pay the shipping charges to return the item to them
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• If ultimately the item comes from overseas then you may find this useful : https://www.ebay.co.uk/help/policies/listing-policies/item-location-misrepresentation-policy?id=4244

[pixiesen2012]

the search criteria is for ITEM location

sellers who have a UK distribution point can state UK as the item location as the item is sent there first and then to the buyer

if you wish to avoid buying from these sellers you need to check the seller location before you buy,

to see the seller location go to their feedback profile page by clicking on the number in breackets next to their ID,

you should be looking at a sellers feedback profile before you buy anything, as that is what feedback is for, to be read before purchase so that you can decide whether you want to buy from that person.

if an item location is stated as UK and the item is sent directly to you, without going to the UK distribution point, you can report the seller for item location misrepresentation:-

https://community.ebay.co.uk/t5/Announcements/IMPORTANT-ACTION-FOR-ITEM-LOCATION-MISREPRESENTATION-P...

[red_magpie]

Sellers are not "purporting to be in the UK".

This common confusion arises because many sellers in China have a distribution base in the UK, which allows them to list items as UK stock. If you wish to avoid buying from sellers in China you need to check their feedback page before bidding, to see their country of registration.

If an item is misrepresented as being located in the UK, but is actually send from China, this is reportable to eBay using the reporting link provided in every listing (far right, opposite Postage and Payments).

Report Category: Select 'listing practices'.
Reason for Report: Select 'other listing practices policy violations'
Detailed Reason: select 'Item location misrepresentation'

If an item doesn't arrive by the latest estimated delivery date you can use eBay's money back guarantee, through the resolution centre.