Trades Description Act 1968 in UK applicable to eBay purchases

[mcstanleys]

The Trade Descriptions Act 1968 made it an offence for businesses or salespeople to sell a product or service based on misinformation. The Act forced them to be more truthful about their service or product and not deliberately mislead consumers into spending their money on a false claim.

A relatively cheap item was not fit for purpose. Only option is to ask for a refund, which invokes a return. Posting back is cost to me over half the amount I paid for the item. This seller is clearly selling items not fit for purpose, as latest feedback is that others are getting the same. 

The buyer is selling items in a grey area. Selling stock, making money, doesn't have to pay for postage back. I spend more than I get back, stuck with a piece of plastic that is straight into the recycling. They win, I lose. 

Is this now the eBay norm?

[plpmr]

Adding to the advice already given -

After showing your knowledge of Trade Descriptions Act you then say -

“A relatively cheap item was not fit for purpose. Only option is to ask for a refund, which invokes a return. Posting back is cost to me over half the amount I paid for the item.”

Showing that you have not bothered to read eBay / PayPal buyer protection the only thing relevant here.

Best just use the protection eBay gave you.

The neg you left just repeats “AVOID” over a dozen times, which would not inform others or put them off.

[mcstanleys]

This is very aggressive in tone. I have reported this to the Moderator.

[papso22]

I don't think that's aggressive, I think it reflects the frustratuon that we volunteers feel when we have to advise people to use the widely advertised protection ebay offers buyers. So much of our time is spent telling people what they could have found for themselves just by reading what is already on the site that we sometimes miss the real cries for help that need our specialist knowledge to deal with.

[mcstanleys]

I am not here for you to vent your frustrations. I'm here to ask for help.

[papso22]

And we are here to give it.