The 5 star system is misleading

[ebe-454]

I purchased an item and when it arrived, it was not fit for consumption and I believe I had been misled. I gave the seller 1 star and an explanation. The seller contacted me to say ebay had removed my feedback. EBay did not contact me about this. I am now led to believe that the 5 star rating system is inaccurate. If sellers can have bad feedback removed, then I have no faith in ebay. Sellers cannot represent themselves as genuine when they can have feedback removed. I have purchased loads of items from ebay and after I receive my latest item, I will no longer be buying from them as this is totally unfair and misleading.

[arkwebus]

"Stars" are different to feedback.  Your feedback may have been removed due simply to breach of eBay's rules.  Stars are not - as far as I know - altered.  

Such things as "abuse" "rudeness" "name calling" or more often mention in feedback of "refund" "case" "eBay" "Paypal" - other posters may think of more ... possibly even mentioning how many stars you gave

@ebe-454 

[ebe-454]

So the star system and feedback system are false as an honest review can be removed owing to one word. I am no longer buying from ebay as the star system and feedback portray a false ideal. My feedback was honest, not rude and very short. It was not abusive. I have spent thousands of pounds on ebay and will no longer be buying from them. What good is a star system or feedback when it can simply be erased if the seller objects?

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