The 5 star system is misleading

[ebe-454]

I purchased an item and when it arrived, it was not fit for consumption and I believe I had been misled. I gave the seller 1 star and an explanation. The seller contacted me to say ebay had removed my feedback. EBay did not contact me about this. I am now led to believe that the 5 star rating system is inaccurate. If sellers can have bad feedback removed, then I have no faith in ebay. Sellers cannot represent themselves as genuine when they can have feedback removed. I have purchased loads of items from ebay and after I receive my latest item, I will no longer be buying from them as this is totally unfair and misleading.

[tobiasd4]

If you mention ebay, refund or something that was stated in listing, seller can ask ebay to remove it.

[ebe-454]

The items were vitamins, that smelled like ammonia. The seller refused a refund as I'd opened them. This is mis-selling as if the product is not fit for consumption then I should be able to return it.
Also, it is the fact that ebay did not contact me about removing my feedback. The seller now appears to have a 100% 5 star rating, which is false. So all you have to do is look at the wording of an honest review and have it removed? I've spent thousands of pounds on items from ebay and I will never use it again.

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