07-10-2019 8:50 PM
Hi, I recently bought an item from what I thought was a genuine private seller who has basically ordered the item from Amazon on my behalf and had it posted directly to me (at a small profit to himself obviously!). This is annoying for me personally as I have chosen not to use Amazon for various reasons but is it an infringement of Ebay policy? Is it OK to sell something you don't have, I can't find a definite answer about this on the guidelines... As a seperate issue, the same buyer is now hassling me about the (honest) feedback I have left. Presumably this is also something I should be reporting him for? Any thoughts?
If your eBay seller has listed an item they don't have and have then ordered it from an Amazon seller to be sent to you that's not permitted. eBay are clamping down on dropshipping.
It's also against the GDPR to pass your personal info onto a third party who you;'e not in transaction with, without your permission.
Was there any paperwork from the Amazon seller in your package?
The million dollar question is, is your seller buying from another seller they're not connected with on Amazon and drop shipping to you, or using their fulfilment centre? If you have paperwork from a different seller in your package they may be doing the former.
Their T&Cs state "As we ship either directly from our suppliers or from one of our fulfillment centres, No local pick up is available and packaging may contain advertising/logos from 3rd party companies." that indicates to me that they may be buying from other companies.
Also " This means that we have to pass on the information to our couriers and sometimes 3rd party suppliers in the event that we have to source somewhere else" indicates that they may be buying from other sellers.