Selling high value item

I have sold an item for a large amount of money and ebay as started asking me to update my info saying account is on hold, i have updated what has been asked but not been provided which any info about how seller protection works via ebay not paypal. I cannot even search the buyer to see there feedback as it wont let me. All seems very dodgy to me and i am quite worried about losing the item
View Entire Topic
redwick1
Experienced Mentor

I would have worried about losing the item or money before listing on ebay

It is not the safest place to sell an item of that value.

 

All new or infreqent sellers the money will be on the ebay 21 days hold

https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold/pending-payments?id=4...

You need to add the tracking on the item in your Sold section.

See the link to how you may get your money earlier

https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold/pending-payments?id=4...

 

 

If ebay is asking for information then you need to sort it out

Is the money on hold in paypal or ebay

If you are on the ebay managed payments read the link

 

https://sellercentre.ebay.co.uk/selling/managed-payments

 

Ask a question