Seller refuses to cancel a transaction

[shininglight22]

My seller has refused to cancel an order l have placed in error, l have ordered something thats the wrong size.
I sent an offer and 5 minutes later,as soon as l had paid, l messaged the seller to apologise and ask for my order to be cancelled. The seller has refused saying they have already booked and paid for a courier, yet the listing stated it is sent by royal mail 2nd class. The seller says that that was a typing error....

[red_magpie]

As you refer to different sizes I assume this is a business seller. If they're in the UK they are required by law to accept cancellations and returns.

If they've already dispatched it you will be entitled to a full refund including delivery cost if you return it, but the return postage will be at your own expense.

If the item isn't as described you can go to the resolution centre and open a case under eBay's money back guarantee: http://resolutioncentre.ebay.co.uk/

[shininglight22]

No they arent a business seller the are a new seller though at 6. Ive purchased a double blow up bed thinking it was a single...

[shininglight22]

redwick1
I have never cancelled a purchase before!!! I said l had cancelled purchases as a SELLER before!!

[siennagoldmgf]

Well you didn't have to.

[shininglight22]

@redwick1
I have never cancelled a purchase before!!! I said l had cancelled purchases as a SELLER before!!

[redwick1]

Apologies

If they do pay then you do not have to cancel
You have no returns on your items so could have sent them and not been forced to accept them back.

As a seller I also would have cancelled as it just saves hassle but it is the sellers choice.

[siennagoldmgf]

@red_magpie Show me the case you can open to cancel as a buyer, not return but cancel............................