06-07-2021 10:14 AM
Hello folks,
I won a bid on Sunday evening and paid for the item straight away. It's a local collection for me but the seller hasn't responded with the address or agreed a collection date. I've sent 3 message but no response. I know it's only Tuesday but eBay says it has been collected, which it hasn't. Am I being too pushy and panicky or is this not normal activity by the seller?
Thanks,
Mark
You can try geting their contact details from this link, bearing in mind that they will also get yours.
It's always better to pay cash on collection for items you are collecting in person, but as you have paid, if you don't manage to collect at all, you can open a Not Received case here Resolution Centre after about one week.