Seller does not respnd to email

[spazio39]

I bought a power meter in December 2016. The meter measures power consumption of plugged in appliances. The meter no longer works. The manufacturer has a one year warranty for the product. The manufacturer wants me to contact the ebay seller about the warranty. The seller did not reply to 3 emails sent .  What can I do?

[siennagoldmgf]

Nothing through ebay or paypal, you'll have to try trading standards or CA.

[023mjc]

He won't reply after 10 months.  Ebays money back guarantee is only good for 30 days, for items found to be defective on arrival - not 10 months later.

Ebay don't get involved in warranty issues so you will need to deal with this yourself.  If it was a UK business seller you could contact trading standards, but if it was an overseas, or private seller there is nothing you can do.