Seller cancels a return request

I purchased an item that didn't fit me. I initiated a return but the seller cancelled my request. Now there is no option to ask ebay to step in on the money back guarantee. I have contacted the seller but My messages are ignored. Any ideas wha5 I can do to return the item and get a refund?

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redwick1
Experienced Mentor

If the dress said on the label the size you ordered even if it did not fit then it was as described and the dispute was a return which is what you opened

 

If the seller is a private seller and has No returns on their listing then they can refuse to accept it back.

If it just did not fit then sell on yourself

Ebay wont step in it was between yourself and the seller

Had it been a not as described then it would have been different and the seller would have been forced to accept it back

You should always check before buying if the seller has REturns accepted on their listings. It is also a good idea if the measurements of the garment are on the item you are buying

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