Seller Admitting Goods will be damaged on arrival

[littlewedding]

Hi all
I’ve recently purchased, and had to send back several lots of roses. They have all arrived squashed into tiny packets and damaged beyond use.
I asked another seller if the send in a reasonable state and this was the response...
‘Flowers will be deformed on arrival, use a hairdryer to reshape them’
I’m disgusted that I’m supposed to spend hours repairing each of the 100 roses before use !!
Will EBay step in and tell this seller and others they must send items in packages that do not damage them??
These appear to be all ‘drop shippers’ whose goods are dispatched from warehouses that have no care for our purchases and NOT private sellers or responsible businesses that ship their own goods.
Problem is you can’t tell this when you buy. They should state that use warehouses to dispatch goods so we can avoid if we wish.
Can anyone recommend any sellers of foam roses that are not drop shippers to me please?
Thank you

[*guinevere*]

You need to find all this out before you buy, and only buy from sellers with a good record of customer service. Look at their feedback.

I'd be surprised if you can find any private sellers selling foam roses in large quantities because they would probably be classed as a business if so.