Sale removed

[scent2try]

Hi There 

I am a  new seller ... (please be kind lol) ...  i am selling in perhaps a difficult area ..... perfumes ..  I decided to sell samples of my own perfumes. ( I am an addict) . I buy online , obviouslly , no stores open .  I listed around 6 perfumes of the same brand and today recieved an email saying 4 had been removed as L'Oreal reported them as counterfiet.  This is catergorircally not true , I would not dream of selling fake and can back up all my purchases with online account invoices etc  with top beauty websites.  Ebay / L'oreal gave no pinpoint reason for why they deemed the items fake amd I am gutted that I can now only contact L'oreal and ask them WHY? and request them to be reinstated , my gut feeling is , this is a huge company , I am a minion and it will take weeks and weeks to get a response .. as anyone else experienced this ?  i feel so deflated, being accused of counterfiet when I am 100 percent geniune .. so where did i go wrong ?  I have read the policy terms sent through but it is so generic and gobblygoop.. I still don;t know where I went wrong?  anyone who can guide or help me find the path to redemption would be appreciated,, to this wrongly accused innocent.. 

[1956glyn]

Hi

To be honest i think you may  run into further difficulties with your current listings.

Pictures form part of the description.......... "The actual perfume bottle and box do not form part of the sale "   You should just use a picture of the actual item which is on offer.  

You still have live listings for samples......if i were you i would immediately remove them.

More Actions to the right of your listing.   This is a drop down bar and one option is "end this listing".