Rules when selling used goods within a business account.

[graceland3764tn]

Hi all i have a business account that i no longer sell from as the business has closed, i wanted to sell some of my used goods such as vintage HI-FI plus used vinyl records, dvds, CDs etc but it seems if you sell from a business account even if you are no longer trading you have to allow returns for whatever reason !!  But can buyers just return say a record or CD because they don't like it or a piece of used HI-FI equipment they decide they shouldn't have bought (obviously this is different should the item be faulty) 

i have asked eBay If i can down grade the account from business to personal to keep feedback but they don't seem to want to bother responding and a call to the help centre was we will come back to you, never happened.

thanks all.

[tressygirl]

If you sell second hand goods in your business account,  then yes,  you do have to offer that full returns policy.  Items can be sent back for a full refund,  buyer pays postage ,  for a change of mind reason.

eBay Customer Services rarely if ever,   will switch a business account to a personal account,  so it is easier to just open a brand new Private account if you wish to sell second hand goods,  you are allowed to have both accounts.

Then,  you can select a No Returns policy,  which of course does not affect a buyer's rights for a full refund,  if they open a case for item not as described.