28-07-2021 7:12 AM
I bought an item and it does not work. Tried to return the item and the seller has been abusive and refuses to process a refund
Ignore the Unhelpful Seller and open an Item Not As Described Case in the Resolution Centre. You have 30 days from Delivery. The Seller will need to generate a Returns Label through the Case. If they don't just Escalate the Case after 4 days. Once the Tracking shows as Delivered Ebay will fully Refund you.
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